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Customer Communications Management

Business Document Formatting & Composition

High-Performance Output Across Every Channel — On-Premise and in the Cloud

Document DesignTemplate creation & management

Document FormattingHigh-speed output engine

Interactive CorrespondenceForms, wizards & collaboration

Print & E-DeliveryOutput management & ADF

Papyrus DocEXEC Document Composition Engine

The Papyrus DocEXEC formatter is the high-speed engine at the core of the ISIS Papyrus platform, bridging the gap between complex data and high-value customer communications. By serving as a single, unified composition engine for batch, online, on-demand, and interactive output, DocEXEC guarantees complete visual and operational consistency across your entire enterprise.

From a single document design, DocEXEC dynamically generates multi-channel outputs—including AFP, PDF, PDF/A, PDF/UA, and HTML5—routed instantly for electronic delivery or consolidated into the Document Pool for optimized batching, bundling, and postal savings.

DocEXEC: One Engine, One Design, Universal Execution

At the core of the Papyrus Platform, DocEXEC is the universal formatting and composition engine. Design document templates, web forms, and interactive wizards once in Papyrus Business Designer—DocEXEC executes that single definition seamlessly across batch, online, and interactive workflows without redundant template maintenance.

Write Once, Format Anywhere

Dynamically adapt a single design for print, web, mobile, and digital archives.

Direct Data Processing

Ingest raw XML, channel codes, and legacy data structures instantly—no pre-tagging or staging required.

Global Language Support

Process up to five concurrent code pages (SBCS/DBCS) in a single workflow for global reach.

Unmatched Throughput

Process up to 35 million pages per server hour in batch mode, or generate dynamic documents in milliseconds via APIs.

Universal Deployment

Scale effortlessly across z/OS mainframes, Unix, Linux, Windows, and cloud environments.

Zero Migration Overhead

Maintain 100% OS-independent compatibility for every template built since 1995 without redesigns.

Dynamic Content Creation

Generate automated data tables and dynamic 2D/3D charts on the fly.

Centralized Document Pooling

Store formatted streams at the page level for dynamic post-processing, bundling, sorting, and delivery optimization.

Universal Accessibility

Natively generate PDF/UA-compliant outputs for full legal accessibility standards.

Long-Term Archiving

Deliver ISO-standard PDF/A streams out of the box for secure, long-term digital retention.

DocEXEC Formatting Benchmarks

Test system: Windows 10 Enterprise · Intel i7-8700 @ 3.20GHz, 6 Cores · 8GB RAM · 256GB SSD

Format	pages/sec	pages/hour
AFP	22,456	80,842,104
PDF	6,551	23,582,394
Combined	11,605	41,776,970

Format	pages/sec	pages/hour
AFP	4,284	15,420,830
PDF	1,447	5,209,045
Combined	2,641	9,506,635

On-Demand — Request-Driven Document Generation

Seamless Real-Time Delivery through the Papyrus Online Channel

Instant Self-Service Delivery

Empowers users to request, generate, and view custom documents on demand via the web portal and mobile app, delivering high-fidelity PDF or HTML directly in real time.

Live, Event-Driven Execution

Uses Papyrus REST/HTML adapters to trigger dynamic DocEXEC formatting runs instantly upon user request, guaranteeing up-to-the-second accuracy and personalization.

Frictionless Omnichannel Access

Connects front-end user actions seamlessly to back-end execution engines, creating a high-speed online channel for real-time document delivery.

Interactive Documents & Compliance-Driven Correspondence

Papyrus bridges the gap between front-line responsiveness and strict governance by enabling operational teams to generate individualized customer correspondence through guided wizards and interactive prompts.

Front-office staff can adapt content to specific customer scenarios while the system automatically enforces corporate branding, legal mandates, and regulatory rules. This controlled flexibility maximizes front-office efficiency, shortens turnaround times, and guarantees 100% compliant ad-hoc communications.

Papyrus WebClient: Real-Time Engine Power in the Browser

Papyrus WebClient—alongside Papyrus WebPortal and Papyrus Client—brings the DocEXEC formatting engine directly to business end-users, operational teams, and external customers. While administrators and marketers design templates in Papyrus Business Designer, WebClient empowers call center agents, claims handlers, and contractual advisors to interact with those templates live in real time.

Interactive Documents — Business letters with integrated text editing

Wizard driven letters — Wizard driven business letters

Interactive On-Demand Composition

Embeds the full DocEXEC engine into a zero-plugin HTML browser interface, allowing users to complete wizards, edit permitted text, and render formatted documents instantly on the fly.

Controlled Flexibility

Enforces Business Designer rules directly in the browser—locking core branding, legal clauses, and layouts while allowing user modifications only in authorized dynamic areas.

Data-Integrated Ad-Hoc Correspondence

Pulls real-time customer data from backend systems via REST/DB services, allowing knowledge workers to tailor letters and route them into automated multi-channel delivery workflows.

Self-Service & Web Forms

Extends interactive form-filling and immediate document assembly directly to external users via web portals and mobile devices for digital onboarding, claims, and e-signatures.